Train the Technology Trainer: Developing 21st Century Library Staff

One-on-one technology assistance and public computer classes have become essential instructional services in libraries, but it takes the right skills and knowledge to provide a true learning experience. Staff are often not equipped with the necessary experience to provide this level of service. The Colorado State Library delivers “Train the Technology Trainer” workshops to develop competent and confident library staff. Hear about their experience and learn how to implement similar staff training programs in your organization.