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Reaching Your Patrons with the Mobile Web: Tips and Tricks for Customer Service Success

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When:

Saturday, June 23, 2012 - 8:00am to 10:00am

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Location:

Anaheim Convention Center

207C

Presenters:

Moderator: Aimee Fifarek

Description:

We've all been there - you create a new service which has everything everyone wants.... except your customers. Learn to work effectively to create a mobile web app that will be loved by your customers. Scottsdale Public Library Staff will take you through creating the Gimme Engine and discuss the research, technology, and marketing plan that made it a success. For any library new to mobile with little/no internal development expertise.

Meeting Type:

Program

Content Area:

Transforming: Virtual Space

Interests:

Technology

Emerging Technologies

Type of Library:

All

Sponsors:

LITA (Library and Information Technology Association)