Reference Resurrected: Models for the 21st-Century College Library
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Speaker: David Consiglio, Head of Research Support and Educational Technology, Information Services, Bryn Mawr College
Speaker: Scott Vine, Deputy College Librarian and Information Services Librarian, Franklin and Marshall College
Speaker: Susan Sharpless Smith, Associate Dean, Z. Smith Reynolds Library, Wake Forest University
The shift from traditional reference desk activity has become an accepted reality in most academic libraries. Librarians now offer a variety of reference services including live chat, “roving” reference in the library, embedded or personal librarian service for classes, and research services in residence halls, gyms, and campus centers. This program will focus on the challenges that college libraries face in deciding how to provide and assess reference services that best meet local needs without straining resources.