Discovery Systems: The Promise and the Reality
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A new era of discovery systems commenced in 2008 with the release of services such as Summon (Serials Solutions), EBSCO Discovery Service, Primo Central (ExLibris) and OCLC’s WorldCat Local. They promised to revolutionize how students and researchers discover, access and use library resources of all types, and aim to provide a Google-like search experience for library collections without the pitfalls of federated searching. Consequently, librarians can focus on promoting information literacy rather than teaching information navigation techniques. This program examines how well discovery systems deliver on their promises four years into their development.